Refund Overview
We aim to provide complete customer satisfaction. If you are not satisfied with your purchase, you may request a return or refund under the conditions outlined below.
Eligible Returns
Products must be unused, unwashed, and in original packaging within 7 days of delivery.
Non-Returnable Items
Customized products, clearance items, and used equipment cannot be returned.
Refund Processing
Refunds are processed within 5–7 business days after inspection approval.
Damaged Products
If received damaged, contact us within 48 hours with proof for replacement or refund.
Refund Process
Request Return
Product Pickup
Quality Check
Refund Issued
Refund Timeline
Once approved, refunds are credited back to your original payment method within 5–7 working days depending on your bank or payment provider.
Exchange Option
You may also request an exchange instead of refund for eligible products, subject to availability.
Important Notes
Refunds will not be processed for products damaged due to misuse, improper handling, or normal wear and tear during usage.
Need Help With a Refund?
Our support team is ready to assist you with any refund or return queries.
Contact Support